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Delivery Options
We provide delivery services across New Zealand and New Zealand.
Delivery Duration
Orders made from MON. to FRI. before 3 pm are processed and dispatched on the same day. Orders placed after 3 pm will be dispatched before 3 pm on the next working day. We ship via New Zealand Express Post, with delivery typically taking between 1-4 business days.
A confirmation message will be sent once your order has been dispatched. If you do not see this in your inbox, please check your spam/junk folder. We recommend adding support@vaporoz.com to your safe senders list to prevent missing any crucial communication regarding your orders.
*Please note, delivery times may vary based on location, shipment method, and other factors.
Track Your Deliveries
To track your deliveries, simply log in to your account, or enter your order ID.
Delivery Charges
Orders over $99: Complimentary New Zealand Express Post
Orders under $99: $13 delivery charge
The total amount will be shown at the checkout.
Returns & Delivery
If you wish to return your product, please make sure to contact us before sending it back.
The cost of returning an item is your responsibility. These costs are non-refundable. If a refund is granted, the return delivery charge will be deducted from your refund. However, if the refunded amount still qualifies for free delivery terms ($99), no delivery charges will be deducted. In the event that you receive a defective item or the wrong product, we will cover the return delivery cost. For more information, read our Returns Policy.
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